Business models focused on large, integrated firms that could directly own, manage and manage their assets. As the population grew, there was a need for business expansion, and businesses sought to diversify to expand their business base and create more economies of scale. Organizations soon realized the need to create business structures and cultures that foster flexibility, agility, and creativity while allowing them to focus on their core business. Start outsourcing early.
There is no doubt that this feature has a lot of baggage, especially in the IT industry, where the world of technology has become incredibly complex and there is no shortage of horror stories. When you connect with managed IT service providers, it’s clear that holding tight to misconceptions and myths. Either from their own experience, media hype, or both. That’s why we debunk the most common myths here, including how you can see measurable value when working with managed IT service providers.
Myth: Losing Control of IT Operations, When Hiring The MSPs
Hiring an MSP results in a dilution of control. Owners and senior management cannot make important decisions because the reins are in the hands of a third party.
This is one of the biggest misconceptions most entrepreneurs have about outsourcing business and IT solutions. Despite what people believe, hiring an MSP does not mean you have control over your business. You can decide exactly how much decision-making power you want to hand over to the service provider. Any relationship with an MSP requires a clear Service Level Agreement (SLA).
This will help you set clear expectations about control and authority in different areas, the type and scope of services provided, performance metrics, etc. This way you can list and discuss your needs in advance and choose the appropriate MSP. Reputable and reliable managed service providers share their suggestions and recommendations with their clients, but they never challenge their client’s management.
Myth: MSPs Can Negatively Affect Existing Jobs in Our Company
Working with managed IT service providers may reduce or eliminate existing jobs either within my company or within my current IT department. This creates nervousness and uncertainty in my team.
MSPs are not there to replace your IT team or create redundancies in any department. If anything, they empower both members of the IT department, reducing their workload and increasing productivity. They take over some of the heavy liftings so your internal IT team can focus on other more important projects. MSPs offer specialized IT solutions that benefit your end user or customers.
Thus, MSPs help you increase business efficiency and drive economic growth. Managed service providers need to fill in the gaps and work closely with your IT department. MSPs strengthen every department of your business by supporting them with the efficiency, clarity, and access that seamless networks, innovative technology, and years of experience provide.
Myth: Our Company’s Data is not Safe with an MSP
Hiring an MSP may compromise our company’s information. Cyber crimes are on the rise these days. With the dominance of technology and digitization in the workplace, corporate information is at risk more than ever. It can take a company months to recover from such an attack.
An MSP has nothing to lose if our business is the target of a cyber attack. So how can we trust that our data is protected by them? They also have incredible access to our data, making it vulnerable to theft or corruption.
Managed IT service providers do not put your data at risk anymore. The opposite is true. MSPs help companies secure their IT environment and build a strong ecosystem to prevent cyber attacks. As a specialist IT service provider, MSP has considerable knowledge in the field of information security. They help you use cloud security systems and provide data protection services for your business. MSPs wouldn’t last long if they couldn’t protect their customers’ data, right?
In addition, if they were to attack the private information of their customers, they would not only lose business but would be charged as criminals. Managed IT service providers base their reputation and success on professionalism, loyalty, and honesty. Finally, you always have full control over the organization and systems you want to give them access to.
Myth: MSPs are Only Suitable for Large Corporations
Only large companies can benefit from MSP. They are not intended for small and medium-sized businesses.
While companies of all sizes can benefit from managed IT service providers, SMBs can enjoy the most benefits of hiring an MSP. Large companies have sufficient financial resources to hire their own IT team for their day-to-day business needs. It is small and medium-sized businesses that often find the most value in an MSP, receiving a wide range of services and IT support at an affordable price.
MSPs help small businesses deal with day-to-day technology demands, increase security, accelerate digitization, help you understand analytics, and keep technology running smoothly. This makes these service providers invaluable for small and medium-sized businesses.
These were the four myths about managed IT service providers that keep too many businesses looking for help. Hiring an MSP for your company’s IT needs depends on your finances, business goals, information needs, level of technology, and more. As a business owner or busy manager, you need to get a true picture of the IT services you manage before making decisions.
Discuss your needs and wants with potential IT partners, read reviews, and get to know them a bit to see if working together will be a productive and positive experience. If so, this is one of the best decisions you can make for your business.
Also Read: 12 Things That Define a True Professional